Thursday, May 27, 2010

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thesis now available online!

is recently now finally got my diploma thesis on "implementation strategies of Enterprise 2.0" online as an electronic book (ebook) is available.


Summary / Abstract:

is objective of the work is to give an overview of the current state of Enterprise 2.0 in companies and in an analysis of case study material typical deployment strategies of Enterprise 2.0 to work out the basis of which recommendations for companies on the approach to introduction of Enterprise 2.0 concepts can be derived. In the field of information and telecommunications has long been a central Web 2.0 and open run, but often controversial issue. The term Enterprise 2.0, Web 2.0 approaches have also increasingly brought into a business context tested and on their applications and potentials.

The question that arises here is how to integrate wikis, blogs, social networks and other social software applications in the company, because undoubtedly pose these applications have enormous potential, which the collaboration, communication and the efficient and flexible management of knowledge within and between organizations concerned. New thinking and new corporate cultures that can be set using social software in enterprises witness, also from the innovative character, bring those Enterprise 2.0 approaches with them. Many of the Enterprise 2.0 ideas are not new, but they just learned currently a huge boom.

reason for the changed business conditions in an increasingly growing global environment in which old forms of cooperation and exchange of knowledge and information increasingly inadequate. In order to remain successful as a company today, it requires a considerable degree of flexibility and speed in dealing with knowledge and information in order to compete in their markets and promote faster innovation.

Increasingly, we see this work forms the Koopkurrenz where customers, partners and competitors in global project teams on new products and innovations. Within such an environment to enable Enterprise 2.0 concepts, a variety of internal and external partners and experts to bring together, in order to enable knowledge hidden treasures. The resulting benefits can be seen in a more efficient access to information and active cooperation of content. Who wants to learn more about

implementation strategies related to Enterprise 2.0 ...

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Tuesday, April 20, 2010

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implementation scenarios of Enterprise 2.0 applications in enterprise

Web 2.0 applications are generally from the perspective of Web 2.0-enabling test based on two factors individualization and interactivity to their "participatory potential." In the organizational Context, the two concepts as self-determination and self-tuning are described. It can be seen from the graph that can meet because of various design features, not all applications both criteria equally. Individualization and self-determination lead to autonomy and sovereignty and is on personal blogs or asynchronous communication, as part of the Instant Messaging or the micro-blogging is the case, much higher than for example in corporate blogs. Interactivity and self-tuning on the other hand promotes use of "collective intelligence" of the problem-solving and decision making. Examples are team wikis or social software platforms which can limit the content and timing trade-offs as a result of the collaborative creation of content with autonomy.


Enterprise 2.0 (or Web 2.0) applications are diverse, often associated with novel functionality. It is therefore not surprising that the company first experimented with, or an isolated solution is created. According to the study Enterprise 2.0 2010 by Centrestage are wikis and blogs, followed by electronic communities that are primarily used Web 2.0 applications for the realization of Enterprise 2.0. It can, however, from case studies do not explicitly recognize, that wikis and blogs are also largely responsible for the process of introducing Enterprise 2.0. Just because they are now in almost every company in the main are interested or already occurring, this is not evidence that an implementation process to be initiated with wikis or blogs necessarily need. Micro blogging and social tools to share and evaluate information (eg Social bookmarking services) are among the new favorites, and Enterprise 2.0 in the mean time a distribution such as podcasts and video solutions achieved.


particularly advanced in the use of wikis is Sun Microsystems . There are Wikis as a tool for knowledge and software development processes used either in the form of several smaller internal wikis or in the central enterprise under the name of enterprise wiki Confluence. Meanwhile, first experiments show semantic wikis, a system that automatically produces relations between systems. The PSI uses the open source MediaWiki software as a technical basis of the Group-wide intranet for easy networking and ease of use of content and the elegant (full text) search for articles and topics. In DB Training is the Wiki system as the basis for linking various objects of knowledge based on the principle the self-assembly used to enable faster development of topics, documents, proposals and studies. Nokia wiki uses one for projects, for example, to pool information and input from stakeholders. On the other hand there is the Nokia Infopedia, with various information about products, solutions, organizational change initiatives, pricing, strategies, marketing initiatives, etc. Also, the mobile aspect is again taken into account by the possibility of a Wiki-use exists on mobile phones.

A comprehensive blog system offers Core Media in the form of a conversation platform where managers, employees, customers and partners can have their say and to actively contribute to the enrichment of knowledge in the company. Siemens uses an open source multi-blog, which is seen as bottom-up tool for knowledge management by contributions and comments on topics such as productivity gains and innovations are written. But also provides for simple events, events or personal stories, as well as for example in the corporate blog of Daimler , blogs can be used. A special form of the use of wikis and blogs Cablecom that both applications to a have merged so-called "Bliki". This "Bliki" with the name is eTouch the new IntraWeb 2.0 Cablecom is, are the employees connected disciplines, regardless of location and level of hierarchy with each other. The example of HP with his water cooler concept shows the increasing spread of parallel use social software applications.

Overall we can say that the field of Web 2.0 applications has become very dynamic and regularly get several tools and technologies used in parallel. In the relative frequency of use of wikis and blogs shows that they are already widely discussed in the company to discuss deployment scenarios, useful at which point the use of these two applications or is worthwhile. The problem is that constantly meet new innovative technologies and applications emerge and, thus, different generations of Web 2.0. The companies are often not able to take account of this fast pace, although at least the wikis and blogs from the crowd gradually understood quite well and used. As can be seen also from the examples, are wikis and blogs as good as in any business now a daily occurrence and are usually the oldest used applications dar.

recommendation: one, the intensive education of the employees on the workings of an Enterprise 2.0 tool to a successful launch. If the Enterprise 2.0 tool helps to solve an existing problem, the employees learn to use it naturally. It is important to note that the use of Enterprise 2.0 tools is generation dependent. Customized on-and offline training programs are necessary so that the Enterprise 2.0 tools can be used in wider form. The various Enterprise 2.0 tools are often compete with each other. Therefore, one must be clear which tools you want to use for any purpose and the objectives to be achieved with them in an Enterprise 2.0 initiative. The selected Enterprise 2.0 tools must be clarified. In the medium can also regulations on the Avoid redundancies and duplication of information and functions are necessary ("Single Source of Information"). At the beginning of an Enterprise 2.0 implementation of redundancy and duplication are more of a luxury problem. The focus of this issue should be to make the tools and their use simple and understandable. Duplication of tools due to non-unique mapping functions would be counterproductive.

Saturday, March 27, 2010

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Elevator pitch for Enterprise 2.0 Study 2010

It is done, our Enterprise 2.0 study was published last Wednesday. Thanks to all who have given us in recent days to pre-releases or important information or support us in the preparation of the study with case study material. Anyone who has ever seen such a study knows the feeling: much of what we actually did a gut feeling already turns a now logical and rational numbers in dar. And we discovered that we actually still have a lot more things to investigate. It has more new questions than answers on the old ones.

And then there's this species of people who have a question, what are the main points now that you have learned. In 30 seconds please, as it were, "Elevator Pitch". Here's an experiment:
  • The Enterprise 2.0 movement is at a crucial point. Could you so far are primarily technology enthusiasts and visionaries-minded party, so there are now more decision makers who implement a solution only if there is actual benefit is apparent. One would not be the first to burn their fingers, so one is interested in success stories and experiences from other companies and organizations.
  • A typical entry in Enterprise 2.0, knowledge management, followed by the 2.0 versions of Intranet and Internet. Exciting is that it seems new waves are of applications based on Enterprise 2.0 tools. traded high-current, the areas of innovation and idea management, and time-to-market. And wake up the HR areas seem to want to be attractive for the generation of digital natives and deals with the question of how to use Enterprise 2.0 to the "Employer Branding". What is missing from my point of view? In the whole area of vocational training I am still looking forward to good examples.
  • technology - yes, that's a subject! Enterprise 2.0 is not an adventure playground anymore, but the core of the circulation of information within the company. And if the technology fails ... why come increasingly commercial Providers into play, where there should be some interesting projects for IT service providers based on open source technologies.
  • The active involvement of executives and top management is crucial for success in the introduction of Enterprise 2.0. These skills are needed but that must be developed in many cases only. Training on the topic of Enterprise 2.0 is important (both for managers and for employees), but just as a corresponding change management.
So, we arrived at our floor. Whether the whole is worth? Yes, absolutely. There can be no question over whether the companies should implement Enterprise 2.0. Only one is in the early majority and can thus achieve competitive advantage.