Wednesday, September 29, 2010

Wedding Gift For People Who Live Together Already

Review of IBM support Web Take-Off - Part 3: The man-machine relationship and its consequences

A highlight of the IBM Web Take-Off 2010 certainly was the talk of Ibrahim Evsan that the cultural change that by social media has been initiated and further spoke highly interesting insights into current and future developments were.

of Internet users is called a new man? This was the first question, the Ibrahim Evsan. Of Internet users, so Evsan loves digital equipment, understands the concept of sharing, has many online Profiles as well as many followers and integrated networks with people around the globe.

Man as such, has developed a tireless data collector, according Evsan addiction. This is also reflected in the development of the hard drive sizes doubling every 2 years. The hard drives are very cheap and this cost so little that the real value is not the hard drive, but the data stored on it.

We live in an increasingly interconnected world. who resides in social networks, the network is virtually with other people. whether it be Facebook, which now has more page views of individual users, such as Google, or other platforms such as Twitter, Posterous, FriendFeed, etc. This inevitably leads to a kind of self-promotion, which can develop conscious control of Internet users or unconsciously. The digital identity can thus develop the personal calling card of the "modern" people. It is important that you make a statement when no digital presence in the network has.

The latest developments mean that online and PC content from each other more and more blurred . Content is increasingly being stored online and shared with others. Google's new Chrome OS, which is currently in development is quite strong on this new form of data storage, where it has an operating system throughout the Cloud Computing dedicated. This also means that it is always easier information very quickly to a wider mass of people available. For this, the origin of the online is becoming less important what the people on-line links are the common interests. One can say that the computer world has arrived in real life and get it in all areas of life, and we by the advances in technology are always online. Man is thus increasingly enveloped by the machine, you could also say he is under a symbiosis with the machine.

Another question Evsan Ibrahim called on the future developments were in this area.
Evsan described the pursuit of Facebook the to incorporate the rule in the Web. Sun Facebook is already the site with the most visitors per day and the highest retention in the network. Bing, together with the search engine you will in future more work on the subject "search", which can be understood as a direct attack on Google. This would Facebook implement its own currency with which you can pay on the web and on Facebook. In today already 500 million users, this would certainly have an enormous impact on the entire exchange on the net.

Google turn even big plans for the future developments. So you tried using the Android operating system for supremacy in the smartphone sector gain. In the summer you want to book dealers and this has already digitized most of the published literature. The world of knowledge stored by Google. Google launches TV in the fall also, but to set chipsets on YouTube available. This is yet developed to an iTunes alternative. Much more important or significant is that Google is currently in Europe to build 32 server farms, thus creating a quasi-monopoly case. For each of these server farms is larger and more powerful than the best server park of Telekom. If one were to try tomorrow to catch up with Google and try to order the required amount of servers on the world market, we would have won at least 5 years on the delivery . Wait An invaluable advantage that Google is creating here!
Another step towards greater dominance of Google is trying to connect with Facebook in competition. The first attempt failed, however, with Buzz is terrific, because in this area include not only the product and its features, but also soft factors such as lifestyle, simplicity and aesthetics.

But Apple has interfered in the struggle for the supremacy of digital media. So Apple had several motions with the aid of which are products like the iPhone or to issue patents for use iPad. Apple sees in these movements, the future of the markets and has already begun other manufacturers of smartphones that this Movements also serve to sue. This Apple is so strongly to Google's large domain of online advertising (IAD).

A major problem of this whole development is the topic of data protection . A topic that is strong, particularly in Europe and the Europeans have in a very different role such as in the United States. For Americans like Facebook founder Mark Zuckerberg appears to be completely incomprehensible, otherwise his pronouncements are to be explained on this subject is difficult. "Where Germany. still clears, the U.S. and Asia to think about progress. " Generally, it appears the issue of data protection in the younger to people in Germany are also less strong, even if this may be assumed that one deals in recent years, less with such issues.

Another topic on which Ibrahim Evsan received short, the question whom the Internet is . The critical infrastructure of the Internet runs for much of the world about the United States. Europe has no infrastructure, it can be regarded as suboptimal, yet so hung up on a drip in the U.S. and is subject to any development on the goodwill of those. China seems to have been on the other hand, for various reasons not be willing to pursue this development further and is now building his own internet network on. A project that would be our view and probably also of the opinion of the European Union Evsan to shame.

concluded his lecture Evsan Ibrahim was still a tips and guidelines to be found in the digital world cope and not lose:

  1. Simpel think (less is more, simple & understandable to be agile)
  2. excellence shows (attention to detail, persistence, sustainability)
  3. networking (The message is one not even the machine) Change
  4. mentality (Open Mind, Open Source, Open Culture, education)
  5. deal responsibly with the network

The central call of Ibrahim Evsan those present was that we must learn to understand the true innovation of the digital world in order to survive in it can!

Who wants to watch the pre-interview event of Ibrahim Evsan, may do so on here, or go to general's Blog . The presentation of his talk can be here.

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Review of the IBM Web Take-Off - Part 3: WebSphere Portal - the next generation and mobile devices are everywhere - so the mobile portal

throw in our third part of the summary of the IBM Web Take-offs take a quick look at the two lectures "WebSphere Portal - The Next Generation" and "Mobile devices are everywhere-so "devoted Finally we are in the second post in detail the presentation of Ibrahim Evsan." mobile portal, the human-machine relationship and its consequences "


The portal family is a strategic part of IBM Project Northstar , are more blurred in the product limits the portal and grow together. The Webshpere Portal brings together the fields of technology, services and industry-specific needs in a coherent and controllable expansion. It is expected that this Mix the modern extranets for the next 3-5 years will dominate. New progressively merged deals allow accelerated development of differentiated, customer-related experience. The WebSphere Portal IBM's efforts while representing all alternative competitors in the field of "Exceptional Web Experience" a step ahead of them.

The following was the WebSphere Portal v7.0 and presented Lotus Web Content Management v7.0 on whose elements we will not elaborate, but only in brief the various components:

  • seamless convergence of Web portal and Web content management
  • Socially-Infused Web experiences with out-of-box Blogs and Wikis with Tagging
  • Community content value measurement enabled by Ratings
  • Ubiquitous Web experience development with new IBM Hub Integration capability
  • In-line business user content management via Rich Editor enhancements and Lotus® Symphony™ integration
  • Enhanced Web analytics support for greater insight into user behavior
  • Virtualization support increases deployment/cost-of-ownership flexibility
  • Faster custom Web experience development with new WebSphere Portlet Factory V 7.0


The fact that the mobility gained greater importance is seen by the fact that mobile solutions can show even in a weak economy has great potential. Enriched mobile services allow users their various professional tasks wherever they combine together. These mobile devices allow a cost reduction potential while the improved and faster response time helps companies compete with their competitors an advantage to gain.

The biggest problem is that mobile devices also offer a variety of different ways to represent and thereby can be very complicated to allow customers on their mobile phones optimal viewing of content.

The goal of IBM's Exceptional Web Expercience it, is that the devices do not have to adapt to the website but the website adapts to the device. To this end, IBM has a large number of small and clever helpers developed under the name "IBM Mobile Portal Accelerator", such as the WebSphere Portal Extension, the Mobile Portal Toolkit and the Mobile Device Update service.

was further discussed on the Mobile Device Themes on the WebSphere Portlet Factory Profiling Service, the Mobile Portal architecture, various policies and various customer references.

Friday, September 24, 2010

How Long Does It Take For The Cddb

Review of the IBM Web Take-Off - Part 2: Customer Service Center Portal ENSO AG

presented in the course of the event, representatives of the TwentyOne AG, Hagen and Gerd Ziemer Zülsdorf, before using the case example of ENSO Energie Sachsen Ost AG to implement a portal solution for their customer service center.

ENSO strategically relies on a portal solution for its customer service center, on the one hand the efficiency of their advice to improve and thus be more consistency in customer satisfaction. In energy, it is the ENSO AG and its employees with many different partners to do. There is both a wide range of external partners, as well as many different network operators and suppliers. This leads to an extremely complex system of relationships, which hinted at without the help of advanced software solutions for the employees only with difficulty and treat.'s

therefore developed ENSO a vision and derived objectives from a business perspective and employee perspective.

objectives from a business perspective:
  • single access point to business processes
  • collation of information
  • simplification of processes
  • avoid media breaks
  • reduce system steps
goals for employee preview:
  • common interface and intuitive operation
  • High user acceptance
  • value to daily work
So summary, a system for various applications that staff supports optimal.

has been in collaboration with the TwentyOne AG made an evaluation of the various portal solutions and compared in particular the SAP Enterprise Portal and the IBM Websphere portal. In particular it was knocked off, which can accomplish the objectives of the portal solution ENSO AG best. That process ultimately went Websphere emerged as the winner.

In the so-called Dresdner model then IBM, and TwentyOne SNS establish in cooperation with the ENSO AG the structure and functions of the portal. If ENSO is one today pleased to read the result because the achievements are impressive:
  • common interface
  • 360 degree view of customer information through a single search query
  • reducing the training effort
  • process acceleration
  • increase Endbearbeitungsquote the Customer Service Center
This led to the fact that the quality of customer service to increase could not and therefore the complete satisfaction of customers has increased with the quality of service and continues to increase.

The presentation of the lecture can be found here.

Did Womans Feet Smell Bad In Nylons

Review of the IBM Web Take-Off - Part 2: Lufthansa Customer Portal

A highlight was the presentation by Karsten Krämer of Lufthansa, who reported on Lufthansa.com and other sites such as LH Miles & More extremely exciting and also explaining how business-critical and financially interest can be corporate Web sites.

In April 1996, the Lufthansa's website, then from a marketing purpose. In November of that year preparations were also a proprietary booking software. In 2001, the proprietary booking engine capacity limits, so that one began to look for a new solution. Eight years after starting the Lufthansa website then closed it a contract with IBM, and Amadeus (accounting software) and to develop the web site of the new Lufthansa.

The objectives of the new development were to improve the customer experience online, increasing scalability of the platform, reducing time-to-market, and improved profitability.
All these targets and definitions meant that lufthansa.com now the third largest and most cost-effective distribution channel for Lufthansa and so by 2010 the online portal 20% of ticket sales for Lufthansa.

An important component to this success is the strategy to use for multiple brands and the same portal software, it creates synergy effects and the navigation on each page of the group unified for the customer and simplified. The key feature of the portal is also the online ticket sales. There are several masks the varying according to the preferences of the customers are established. So you can look, for example, either for specific flight times or the best possible flights. To book a flight for the booking software has been integrated into Amadeus.

given The portal allows the possibility of an online check-ins, which includes the possibility to book their seats and print your boarding pass. Currently about 16,000 customers use the online check-in option. Growing trend. Other functions of the portal are the way to integration of CMS, CRM and loyalty systems. The Miles & More integration allows flexible searches for offers of more than 285 Miles & More partners.

The term "one-stop shopping" the rights of use between IBM and Lufthansa are defined. It has a single contract with Lufthansa which IBM with Service Levels and Requirements maintained and graded. IBM is responsible for the smooth interaction of the services, infrastructure and software. The system proved its eaves in the devastating volcanic eruption in Iceland in April 2010 when it was the only Lufthansa communication system that is not broken down during the entire downtime overloaded.

With the help of IBM's portal software Lufthansa continues to work to improve customer satisfaction and aim with the current IBM solution cost savings of 20%. There

The full presentation is here

Wednesday, September 22, 2010

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Review of the IBM Web Take-Off - Part 1: Company Web today: The customer in focus

Der darauffolgende Beitrag von Dr. Martin Welsch: “Unternehmen im Web von Today: Focus on the customer, "dealt with the subject:

  • What is the Web of today
  • the customer (in) famous being
  • employees are people too
  • experiences, expectations and skills to the entire life-wide

and thus have influence on the work and the consumer behavior of people.

were first mentioned some basics. For example, currently there are about 6.6 billion people on this planet. This also means that about 99% of all scientists ever lived are living today and research. This certainly explains the enormously accelerated development in the recent past and in the future.

was then Dr. Martin Welsch briefly mentions the qualitative development of the Internet. Started as a research network, it has been determined by the development of e-mail, via the WWW, e-commerce applications on the Internet today, where developments such as communities, Web 2.0 and Semantic Web in the future.

The "social software" of Web 2.0 has changed, according to Welsch our lives and will continue to change. Through the interactive effect, participants encouraged to share their knowledge with the general public, an added value for all users. Services such as online marketplaces, blogs, photo albums and wikis are now to see the Internet and they all have one Applications together: "The simplicity of user view has won out over the complex functionality.

So our daily life is increasingly taking place on the web. We use social media with the result that we organize our knowledge, even our lives are somewhat different and organize. Be it in the bookmarks that we share with other social bookmarking services or our pictures which we store on Flickr.

This leads to a new way of thinking, which gets the "people" in power. The added value of the quasi groups, which can be implemented by the new technology much easier than ever before. For the idea itself is not new. Even in ancient Greece the "collaborative innovation" applied, not without success as we think.

These developments mean that now have set up in Facebook about 500 million people their digital home, and so while chatting with friends arrange to meet, interact and exchange information in general. Facebook users now spend 700 billion minutes per month on Facebook, Facebook makes it the most-used "waste of time" on the net.

On 15 March 2010 on Facebook overtook Google in the most visits per day and is now the most requested page on the web. A development that takes into account the dynamics of social networks
This leads now mean that will change by using these "social media" the thought patterns of people. The driver of this development is not primarily the world of work as in previous developments, but rather the private sector. Herein lie the opportunities but also thinks the new Dr. Martin Welsch.

What is the most technologically and strategically?

The job profile is changing, it is necessary to go many different ways. are from the pure presentation of information to highly interactive social components such as blogs, wikis, chats, etc. must be offered more and more. The linking of such tools with applications is increasingly taken for granted viewed by a customer.

This course is required as is always the life of a clear vision. It must be clear and well defined, where the way to go in the medium term. What you can develop yourself and what better to foreign service providers "outsourced". Above all, be clear, however, what services can be provided without risk without endangering its competitiveness.

All these considerations played like Dr. Martin Welsch told in the development of IBM's Customer Experience Suite a role and are included in the implementation.

The presentation of the lecture can be found here .

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Review of IBM WebTake-off - Part 1: IBM Project Northstar

As promised, here is the first part of our post-coverage from IBM Web Take-Off on 16 September 2010 in Frankfurt . Before the event, there was this some thought. How should such be the future of the web pages are highlighted and specifically blocks or should be represented on the website in the future? How to integrate social media content to websites in the future? What content should focus on? Can even replace social media content or services the traditional websites? Andreas Schulze-Kopp IBM says in this context:
"I think that, at least the last point with" can answer no. " Traditional websites are not entirely by new (social media) services can be replaced. It is the right combination and useful addition to. Social media content, provide the correct and appropriate use of the Web sites for the current Touch. They allow direct and easy communication in both directions. "
Today's post rotates around the IBM Project Northstar in connection with a smarter and more direct customer interaction. Also was the take-off and kick-off a part of the worldwide launch of the IBM Customer Experience Suite :
"This is IBM Customer Experience Suite is a suite that lets you tailor websites using the latest technologies to meet customer needs can design and optimize response, "says
Stefan Pfeiffer, moderated the entire event very committed and very successful.

So what is the IBM Project Northstar and what future roles customers play in it?
went in the only presentation in English Douglas J. Geiger, Director of Portal Development, IBM, closer on the issues one. We have us reserve the right to write the summary of this paper to also be in English.


By today C-Suite demands, Customer expectations and Online usage trends, as part of the Exceptional Web Experience have risen to a strategic priority. The return on growth therefore seems to be the top C-Suite priority.
”In 2009, CEOs initially placed cost cutting at the top of their priorities to cope with the sudden and severe recession.  In 2010, the focus for 71% of business leaders is a return to revenue growth.” (Gartner 2010)
According to the IBM Global CEO Study 2010 high-performing companies differentiate themselves in embodying creative leadership, building operating dexterity and reinventing customer relationships. The recommendations given are to honor your customer above all else, use two-way collaboration to sync with customers and to profit from the explosion of explosion. Online usage trends also highlight the highspeed rise of smartphones with the booming mobile web explosion taking place. With all this taking place, customer expectations have shifted to more relevant & personalized individual needs, being able to engage in any certain manner and be online when and where needed. Let’s take a quick look on the business value  that an Exceptional Web Experience should deliver:

  • Adapting to new opportunites: Marketing & business tooling; Fast time to market; Measure & optimize, don’t fire & forget
  • Delighting customers: Engaging; Relevant; Turstworthy; Portable
  • Creating sustainable differentiation: Ability to differentiate using compelling and unique experiences combined with open, scalabe, extensive technologies that can be sustained over time
  • Leverging investments: Enterprises have deep business value in existing investments waiting to be unlocked
  • Deliver: Scale when you need it and warp around your customers

Here is where IBM’s Project Northstar comes into play. Designed as IBM’s vision for Exceptional Web Experience, its basic parts are to create a multi-year strategy to be the standard for customer-facing experiences as well as being responsive to technology convergence and advances. Taking a look on the engagement level there are 7 basic areas the project tries to cover:

  • Create Dynamic, Engaging Web Experiences that Wow Your Customers
  • Target the Right Experience to the Right User via the Right Channel at th Right Time
  • Improve Customer Loyalty by Enabling Users to Socialize
  • Optimize the Customer Experience to Maximize Results
  • Realize Your Business Goals
  • Reach Customers Across Multiple Challens- Mobile, Web, Kiosk, Email
  • Integrate Across Heterogenous Systems to Deliver New Value

So the main characteristics that IBM attached to its Customer Experience Suite would be engaging, personalized, conversational, everywhere, empowering and integrated. At last to say is that the the complete IBM Project Northstar Offerings consist out of the parts:

  • IBM Customer Experience Suite
  • IBM Value-and Partner added Modules
  • Industry Solutions and Templates
  • Services and Support 

The full presentation you can view here  

Friday, September 17, 2010

What Paint To Use Inside Microwave

overview of the IBM Web Take-Off 2010

Yesterday took place in Frankfurt am Main the IBM Web Take-Off 2010 the Steigenberger Hotel. The event was primarily to portal solutions and in particular to IBM's North Star Project . In between there was a talk by Ibrahim Evsan on general developments in the Internet. In the evening, the participants of the IBM Web Take-Off then Lufthansa Flight Training Center and virtually gone in the demonstration of flight simulators in the air and were rewarded with a buffet, where there were all sorts of delicacies.

As the event with 8 really good and cognitive contributions was very high, we have decided in the next Days in 3 parts to report the event. In the first part we introduce the IBM Project North Star and further explain the IBM Webshpere portal. In the second part, we will devote ourselves to the case studies of ENSO AG and Lufthansa AG. Finally, we report it in the third part of the very interesting lecture by Ibrahim Evsan.

advance Here is a short overview of the presentations:

Project North Star
Douglas J. Geiger, spoke in the only British entry to the North Star Project by IBM and introduced it in its dimensions.

business on the web today: The customer in focus
Dr. Martin Welsch said, including his first contribution to the IBM Web Take-Off of the historical development of the Internet, and the resulting sub-optimal conditions for developers and businesses.

Smarter Work is a dialogue with customers
Rene Werth gave in his presentation an insight into the world of digital customer communication, in which he stated that it is in successful digital products to particular trends, people and relationships.

The human-machine relationship and its consequences
In an interesting and exciting presentation Evsan Ibrahim spoke at times about the developments of the modern Internet, and the different roles of the Google, Facebook and Apple, as the user behavior has changed and with what devices online users today in an extreme case with him.

IBM Websphere Portal - the next generation
was in his second lecture, Dr. Martin Welsch to the newly released 7th Versions of the IBM Websphere Portal and the Lotus Content Management System.


implement a portal solution, TwentyOne AG
The TwentyOne AG allowed interesting insights into the implementation example of the customer service center of the ENSO Energie Sachsen Ost AG and showed impressively how complex portal applications with the right software put together will be able to.

Mobile devices are everywhere - so the mobile portal
Dieter Roth from IBM was the integration of portals before on various mobile devices, as well as their different scalability.

customer project idea: Lufthansa Kundenprotal
Karsten Krämer of Lufthansa described the development of the Lufthansa Kundenprotals since its introduction and experience with IBM's portal solutions.

Thursday, September 9, 2010

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Social Software - An Enterprise Perspective - Part 2: SWOT Analysis of Blogs

In "Social Software - An Enterprise Perspective - Part 1: SWOT Analysis of Wikis" we discussed the strengths and weaknesses of wikis. Now we will go on with part 2, the SWOT analysis of weblogs.

History & Definition

The term “weblog” was introduced by Jorn Barger in 1997. In 1999 Peter Merholz created the term “blog” by breaking the original word weblog. The origins of blogs can be seen in early tools like early e-mail-lists and internet-forum-software. In the early beginnings, people used their blogs more or less like a diary. Today though, blogs are a popular tool for different types of corporate communication strategies.
The main characteristics of weblogs are, that content is frequently updated and that it’s intended for general public consumption. Blogs are easy-to-publish and are written in an informal, conversational style, while content is listed in chronological order with recent posts on top.

General Types of Blogs

  • Personal Blogs: include topics like music, family, travel, health or politics etc. The blogger is blogging about topics and interests of his private life.
  • Educational Blogs: Blogs with an educational approach.

Types of Blogs within Organizations

  • Individual Blogs: these blogs are mostly used for personal knowledge management.
  • Group Blogs: these blogs are used for networking by experts with the aim of collective knowledge generation and management.
  • Corporate Blogs: these blogs can be classified in internal and external blogs.
    • Internal Corporate Blogs: these blogs are used internally to enhance the communication and culture in a company.Also used for projects, knowledge and organization management.
    • External Corporate Blogs: are most used for marketing, branding or PR purposes. The aim is to build a relationship with customers.

Additional forms of blogs are CEO Blogs . They are written from a member of the top-management or the CEO himself. They tend to have a strict business reference and are often used as a personalized representation of the company.

Operational Areas

Today many companies use blogs within their marketing strategy to communicate directly with their customers leaving out the typical marketing speech. This way blogs can be used as a base for a company’s social media strategy. 

As weblogs are dialog- and community oriented personal publication instruments, they can be seen as a tool for identity, relation and information management. Parts of the identity are details of the author, the bloggers topic, and personal spelling style and publication rhythm. Relations are provided through the possibility of networking tools like comment functions, blogrolls and trackbacks. Information is generated by the content, links, documents, storage and classification. All together, these are components for an active and efficient information management.

But again, what are the strengths, weaknesses, opportunities and threats of corporate based blogs?

SWOT Analysis

The following SWOT analysis shows the most improtant facts of blogs in a corporate environment

If you have any comments or any additional information to share please feel free to do So as we are always interested in ongoing discussions.

Further Readings

References

Thursday, September 2, 2010

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Spreed & Emopedia at the 5th Twittwoch in Stuttgart

The Today's Twittwoch was divided into three parts. First introduced in front of Tina Buhr structure of their new web conferencing tool AG "Spreed" . Then followed a short illustrative case study by Alexander Beck of Emopedia OHG. And finally there was Mark Besch more news from Twitter and social media scene.

Spreed is a new way to organize web-based and platform-independent web meetings (web conferencing). All you need is this one Xing account and the necessary access permissions you can ask your wife Buhr. We found particularly interesting here is that you gave us the opportunity to directly about a kind of token on your card, via text on it to get Xing Profile . The web meetings are as far as we understand it free for up to three simultaneous persons engaged in, as well as an upgrade to the pay profile for up to five people. This is Spreed as web-based, online at last a sensible alternative to Skype dar. Especially since other functions as are, for example, the mind mapping integrated. Mrs. Buhr also still holds seminars and webinars on the subject of Spreed and tried in this way to further promote marketing. Spreed are more marketing channels from Twitter (@ SpreedMeetings ) and Facebook SpreedMeetings . To Spreed application on Xing it goes here.

then put Alexander Beck, before the Emopedia OHG the launch of a new company with the help of social media marketing. Specifically, it was about the introduction of the unknown lifestyle product SixCup . The Emopedia was founded in January 2010 and specializes in event management and incentives, especially the sale of lifestyle products. The challenge of Emopedia is to survive in a heavily occupied business with a small marketing budget and limited personnel resources.

Why Social Media?

Social Network become increasingly important and relevant to the target group is represented Emopedia now heavily on these networks. In this way, the target group are targeted with a small budget and the change from monologue to dialogue, the feedback will be tracked in real time. Alexander Beck hopes that this a simpler structure of its information network, not least to their own content quickly and massively to make the web known. The techniques are an automatic transmission of the blogs on the personalized start page business Facebook and redirect to Twitter (@ emopedia) , and Xing. The difficulty lies in the expenditure of time and Budget by the networks will actually be filled with content. This requires additional staff resources, which is a shift in traditional marketing budgets the same.
Other objectives of Emopedia the purchase of its own interesting content, a budget extension for specific fan advertising (Fanrallye) as well as special promotions for Facebook Fans and Twitter followers. The design of the web content should be taken over by a marketing agency. noted from the public was critical that the personal authenticity in social media should be respected and the good work Twitter could only go a strategic editorial concept. The details have to the mark and adjust heat up the dialogue.
Another objective is to gather friends and followers in the desired order of 1000 + up to 31.12. 2010th We wish you luck!

News from Twitter and social media scene:


The first was presented with Quirky a platform that went viral as a project at the start. The goal is the public in the development process of products and services included. A brief description of what is Quirky and how it works can be found in the subsequent video.
Quirky in 50 Seconds :



Then followed a list of the top ten of Twitter users often linked German sites

Next, was shown a graphic with the 15 most popular Twitter clients worldwide, where as expected Tweetdeck still the 1 Takes place. can


A supplementary list of 142 other Twitter clients seen here.

continued with a brief explanation of Hootsuite . The interesting thing is the ability to create editorial team and this Tweetdeck similar- present. The limitation of four columns is but a key limitation of the functionality. During the performance, Twitter users from the audience, however, did point out the Hootsuite only a limited time for free use is available and that the iPhone App Hootsuite to be unusable.

All in all, was also the 5th Twittwoch again an interesting evening. Here are the photos of the Twittwoch. And to conclude with a book recommendation.

social media: "As with Twitter, Facebook & Co. come closer to your customers'